Hocking Hills Traveling Massage, LLC.   Welcomes You

Policies

Putting You First

We strive to provide a relaxing and rejuvenating experience. To ensure the best possible experience, please follow the guidelines set forth below.

• Your privacy is important to us. We have disrobing and draping practices that will ensure that nothing will be blowing in the wind. As always, we will work with whatever level of undress you are most comfortable with.

• Please advise your therapist of any medical conditions or allergies that need to be considered for the massage. Examples of such issues would include but are not limited to pregnancy (massage is contraindicated during the first trimester), nut allergies, varicose veins, a heart condition, high or low blood pressure, cancer, diabetes, blood clotting conditions, open wounds, recent injuries or surgeries. Hopefully, you are not allergic to relaxation!

• All massage times include consultation and time for disrobing and dressing. This generally means that ten minutes of your scheduled time is for business other than hands-on work. To get the most out of your session, be ready to relax!

• A credit card will be taken at the time of scheduling to reserve your appointment. Cancellations will be accepted 48 hours in advance of scheduled appointment time with no fee. One half of the service fee will be charged for cancellations between 48 and 24-hour notice, and the full-service fee will be charged for no-shows and cancellations with less than 24-hours' notice.  You also may make full payment via Venmo to confirm reservations. A small cancellation fee will be assessed administratively. You may pay in cash, Venmo, credit or debit card at your appointment unless otherwise noted during booking. If the client is within the first trimester of pregnancy and has booked a massage without notifying Hocking Hills Traveling Massage, they will be charged for the service as if it was a last minute cancellation. Party members should be advised by the party planner of the cancellation policy. Changes in booked services at the appointment most likely cannot be accommodated.

• An additional travel fee will be added to list prices for locations outside a 34-minute estimated drive time radius of the business address. Most locations in Hocking and Vinton Counties will fall within this range, but some may not.  A nominal travel fee may be assessed outside of this time frame. Services may be provided outside of Hocking or Vinton Counties for a fee to be determined based on distance. Price and availability to be determined upon request.

•  A photo of the client’s ID may also be requested at the time of scheduling for the therapist’s safety.

• Massage sessions are not of a sexual nature and inappropriate behavior will not be tolerated. If the therapist deems that inappropriate behavior is being exhibited, the session will be immediately terminated with payment due in full.